Terms and Conditions
specific notice and for a duration of 10 (ten) days from the date of the change. Said notice may, at the Seller’s discretion, also be sent by e-mail.
The online sale of the Services on the Site is governed by the rules of the Consumer Code D.lgs. n.206/2005 and the Code of Electronic Commerce D.lgs. n. 70/2003.
-ART. 1 DEFINITIONS
-ART. 2 OBJECT OF THE CONTRACT
-ART. 3 DESCRIPTION OF THE SERVICE
-ART. 4 PRICES
-ART. 5 PROCEDURE OF PURCHASE AND CONCLUSION OF THE SALE
-ARTICLE 6 MODE OF PAYMENT
-ART. 7 RIGHTS ON THE MATERIAL
-ART. 8 OBLIGATIONS OF THE SELLER
-ART. 9 OBLIGATIONS OF THE CUSTOMER
-ART. 10 OBLIGATIONS RELATING TO THE USE OF THE SITE
-ART. 11 INTELLECTUAL AND INDUSTRIAL PROPERTY
-ART. 12 RIGHT OF WITHDRAWAL
-ART. 13 “SATISFIED OR REFUNDED” CLAUSE
-ARTICLE 14 EXCLUSION OF LIABILITY
-ARTICLE 15 CHANGES TO THESE TERMS AND CONDITIONS
-ARTICLE 16 FAILURE TO EXERCISE A RIGHT
-ARTICLE 17 TREATMENT OF PERSONAL DATA (PRIVACY)
-ARTICLE 18 APPLICABLE LAW AND COMPETENT COURT
-ARTICLE 19 RESOLUTION OF DISPUTES
-ART. 20 COMMUNICATIONS
-ARTICLE 21 ANTI-SPAM POLICY
ART. 1 DEFINITIONS
For the purpose of this contract, we define as:
Seller: Biohacking LTD, with registered office in 5 Cow Leaze, London –
United Kingdom, E6 6WX – VAT: 349495255 mail: firstname.lastname@example.org
General Terms and Conditions: the set of present contractual clauses
that determine and define the relationship between the Seller and the Customer
Services: sale of an E-book in downloadable PDF format, featuring a
health and longevity program, with an explanatory video of the same concepts.
Purchase: the onerous purchase of the above Service from the day of the
conclusion of the purchase
Order: the purchase proposal made by the User through the Site
procedures and in particular through the Shopping Cart.
Shopping Cart: the phase of the purchase procedure in which the User
formulates their purchase proposal, selecting the payment method.
Material: all the material available on the platform and provided by the
Download: the transfer, generally of Files, from a remote computer to a
Customer: any subject who purchases the Service sold through the Site.
Consumer: the physical person who acts for purposes unrelated to
professional or entrepreneurial activity.
User: any subject who has access to the Website.
ART. 2 OBJECT OF THE CONTRACT
These Terms and Conditions of sale concern the Services referred to in the
following article, and are valid between the Seller and any User purchasing on
the Website. Moreover, they establish the conditions of use of the Website. The
Seller reserves the right to modify these Terms and Conditions at any time by
notifying Users on its home page. In this case, the modifications will be
effective to the effects of the law, without the need for specific and further
approval and in any case after ten days from their publication. Any tolerance
of the Seller to behaviors that violate the provisions of these Terms and
Conditions shall not constitute a waiver of the rights to which that party is
entitled under the aforementioned. Should any of the conditions be null and
void or ineffective, the eventual nullity or ineffectiveness shall not extend
to the remaining contractual clauses.
ART. 3 DESCRIPTION OF THE SERVICE
The Service offered by the Seller is an e-book in PDF format having as its
object a health and longevity program with an explanatory video of the
Art. 4 PRICES
The price of the Service is displayed on the Website in euros including VAT.
The Seller reserves the right to change the price at any time, without notice,
provided that the price charged to the User will be the one indicated on the
site at the time the order is placed. Moreover, it will not take into account
any changes (up or down) after its transmission.
ART. 5 PURCHASE PROCEDURE
The User may purchase all the Services offered for sale on the
Site, as described, following the purchase procedures provided on the Site
To purchase the Services, the User must fill in the electronic order form,
following all the instructions contained on the relevant page of the Site and
inserting their data such as name, surname, e-mail, and telephone number.
The order form contains a summary of the main conditions, including the price,
the means of payment as well as information on the main features of the
Service. After having read the Terms and Conditions with particular reference
to the procedures for exercising the right of withdrawal and the Privacy
Policy, the User must proceed to send the order form. By sending the order
form, the Customer acknowledges and declares to fully and unconditionally
accept the Terms and Conditions, and consent to the processing of their data.
The applicable Terms and Conditions are those in force at the time of the order
and can be found on this page of the Site. The contract stipulated between the
Seller and the Customer shall be considered concluded with the confirmation of
the purchase by the Seller.
The acceptance of the Order will be communicated by the Seller to the Customer
through an e-mail, sent to the e-mail address communicated during the placing
of the Order. The Seller reserves the right to assess the acceptance of orders
received and may refuse or otherwise not process purchase orders that are
incomplete or incorrect. The Seller will communicate to the Customer the
eventual impossibility to accept the received orders in the shortest possible
time from the moment in which the Customer has transmitted the Order, and will
provide for the reimbursement of the sums eventually already paid by the
Customer for the payment of the Services. It is excluded any right of the Customer
to damages or compensation, as well as any contractual or extra-contractual
responsibility for direct or indirect damages to people and/or things, caused
by the non-acceptance, even partial, of an Order by the Seller.
The e-mail address provided at the time of purchase allows the Seller to notify
the User of all messages relating to the Services and the Site in general. It
is forbidden to use temporary e-mail for registration.
Once the purchase procedure has been completed, the Client will receive an e-mail
accepting the Purchase Order and an automated e-mail containing a username and
password, through which he/she will be able to access the private area of the
ART. 6 METHODS OF PAYMENT
Once the Customer has placed the order, they shall pay the requested
price, as provided for on the Site.
Methods of payment:
1) Payment by Bank Transfer
The User who chooses this method of payment must make an express request via
e-mail to the Seller. The money will be transferred to the bank details
sent by the Seller via e-mail. In this case, the Order is considered completed,
and the purchased goods will be shipped only when the Seller will receive by
e-mail from the Customer the receipt of payment.
To ensure maximum security during online payments, the Seller has chosen to pay
through PayPal that uses the highest security standards in data transfer and
access to information. If the Customer chooses to pay through the PayPal
platform, at the moment of payment their browser will be directed to a secure server
page with SSL encryption by entering his username and password. This way only
PayPal will retain the customer’s data and not the Seller. The amount is
charged to the PayPal account at the time of order acquisition. In case of
cancellation, the amount will be refunded to the Customer’s PayPal account.
3) Credit Card
If the customer chooses to pay by credit card, the amount is charged directly
to the same (Visa, Visa Electron, Mastercard) or prepaid card (PostePay,
PayPal, etc..). Customer information is confidential as no financial
information is saved. For each transaction performed will be sent an e-mail
confirmation. In case of cancellation, the amount will be refunded to the
ART. 7 RIGHTS ON THE MATERIAL
All material prepared by the Seller will remain the property of the same. The
Seller grants the Customer the possibility to view the material for personal
use only. No possibility to copy, disseminate, reuse, sell it, or any other
action not expressly provided for, and specifically agreed with, the Seller.
Following the Service’s purchase, the Customer does not acquire any rights to
the contents prepared by the Seller. All rights not expressly granted are
reserved. Any behaviour contrary to these Terms and Conditions on the part of
the Customer, even in the members’ area, entitles the Seller to immediately
exclude the Customer from the platform and the members’ area and to take action
in the appropriate places and forms.
ART. 8 OBLIGATIONS OF THE SELLER
The Seller undertakes to guarantee access to the Service only to those who have
correctly completed the purchase procedure.
It is the Seller’s obligation to set up the system so that the Customer can
access the material and the reserved area.
ART. 9 CUSTOMER’S OBLIGATIONS
a) When filling in the purchase form, the Customer undertakes to provide his
personal data correctly and truthfully.
b) The customer undertakes to keep with the required diligence the
authentication credentials needed to access the reserved area.
ART. 10 OBLIGATIONS RELATING TO THE USE OF THE SITE
All users must use the site in strict compliance with these Terms and
Conditions. The User undertakes not to use the site and its services for
illegal purposes or contrary to these Terms and Conditions of use, or in ways that
could damage its functionality, making it unusable, cause overloading,
deterioration, or interference with the use of the same by other Users. It is
forbidden any behavior from which, even by mere attempts, may result in
unauthorized access to the site, the Service sold by the Seller, other
accounts, systems, or networks connected to the same through hacking, password
forgery, or other means.
ART. 11 INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of the Site are protected and safeguarded by the current
regulations on copyright, and industrial and intellectual property. By way of
example and not limited to, the Site must be understood as: the domain name,
its sub-domains, trademarks, all texts, any graphic representation or text in
general, photographs, movies. All intellectual and industrial property rights
relating to them are the exclusive property of the Seller, are reserved, and
are not nor will be transferred or licensed in any case to the Customer or
User. Therefore, the User or Customer may not reproduce, duplicate, copy and
redistribute, re-transmit to other websites, transfer or otherwise make
available to third parties for any reason whatsoever or otherwise use for
purposes other than the storage, or consultation of the Sites, or the Contents
of the Site, without the prior express and formal approval of the Seller. All
material prepared by the Seller will remain the exclusive property of the same.
The above indications also apply to the material published in the members’
ART. 12 WITHDRAWAL
The Customer Consumer can exercise the right of withdrawal within 14 days from
the date of his purchase. To exercise this right within 14 working days from
the date of purchase, it is sufficient to notify the Seller of wanting to
withdraw from the purchase through the area provided by the Seller within the
site or by communicating this intention to the address:
The Seller undertakes to pay the amount due as a refund within 14 days from
receipt of the communication.
The reimbursement of the sums will take place in the same way chosen for the
The Consumer-Client acknowledges and expressly accepts that in case of
execution of the provision of the Service, downloading the e-book before the
expiry of 14 days from the date of its purchase, they will not be able to
exercise the withdrawal under Art. 59, letter. o), Legislative Decree no. 206
ART. 13 “MONEY BACK”
If the customer is not satisfied with the product purchased, within 3 (three)
months may request a refund by sending an e-mail to email@example.com
In this case, the Seller will provide the refund, which will take place in the
same mode of payment chosen by the customer. In case of reimbursement by bank
transfer will be care of the customer to promptly provide the bank details on
which the refund will be addressed.
ART. 14 EXCLUSION OF RESPONSIBILITY
a) The Seller’s responsibility is intended within the limits of the obligations
assumed with the present Terms and Conditions.
It is also intended of the sum paid at the moment of purchase;
b) The Seller is not responsible for the conduct of Users and information
shared by them;
c) The User warrants that they will use the website following the conditions
and for the Services established and offered by the Seller. It excludes any use
that is intended for illegal purposes or contrary to the provisions of these
Terms and Conditions of Use and in any case in a manner that could damage it,
make it unusable, overload or deteriorate it or interfere with the use of the
same by other Users;
d) Seller is not responsible for Users’ purchases, or their access to the
restricted area, to the extent permitted by applicable law.
e) The Seller is not responsible towards Users or subjects directly or
indirectly connected to them for delays, inefficiencies, or suspensions of the
f) The Seller shall not be liable for any failure to achieve the desired
results in respect of investments and costs incurred and for any damage
resulting from the Services offered;
g) The Seller shall not be held liable for omissions or errors that may be
contained in the materials, nor for any infringement of the rights of others
and damages, including indirect, consequential damages, or other damages of any
kind, including those resulting from loss of the right of use, loss of
information or loss of earnings, or arising from breach of contract, negligence
or other tortious actions, arising out of or in any way connected with the use
or the information contained in the platform;
h) Seller is not responsible for the use that may be made of the Services
purchased. The Services offered by Seller are not intended as a substitute for
medical advice or a health care professional. The content provided to the
Customer does not constitute medical advice and is for informational and
educational purposes only. The Services offered by the Seller are intended for
healthy users and are not intended to promote diet or physical exercise to be
undertaken without the prior approval, or constant supervision, of competent
professional figures under Italian law, such as your doctor.
ART. 15 CHANGES TO THESE TERMS
The Seller reserves the right to modify, at any time and without notice, the
content of these Terms and Conditions. The relationship will be governed by the
Terms and Conditions published on the Site at the time the Customer sends the
Purchase Order. The Customer is therefore invited to read the text of these
Terms and Conditions always before sending the Purchase Order, to check the
updated text at the time of the Order itself. Updates will be indicated in the
header of the text with the date of the last update.
ART. 16 FAILURE TO EXERCISE A RIGHT
Failure to exercise a right by the Seller does not represent any waiver to act
against the Customer or third parties for the violation of commitments. The
Seller, therefore, reserves the right to enforce its rights in any case, within
the terms granted.
ART. 17 TREATMENT OF PERSONAL DATA (PRIVACY)
The Personal Data provided or acquired will be subject to treatment based on
principles of correctness, lawfulness, transparency, and protection of
confidentiality by current regulations. The Seller, as Data Controller, treats
the Personal Data of Users adopting appropriate security measures to prevent
unauthorized access, disclosure, modification, or destruction of Personal Data.
The Treatment is carried out through computer or telematic instruments, with
organizational methods and logics strictly related to the indicated purposes.
The User’s Data are collected for the execution of pre-contractual measures; to
fulfill the obligations deriving from the stipulated contract; for the
registration procedure aimed at the purchase of Services; to follow up on
specific requests made to the Data Controller by the User; to send information
and promotional and commercial offers also through the newsletter service based
on the consent freely expressed by the User; for soft spam purposes for
promotional communications regarding the purchased Services without the need
for the express and prior consent of the User, as provided for by art. 130, 4
paragraph, Privacy Code as novated by Legislative Decree n.101 of 2018. The
Customer is therefore invited to carefully read the information on the
ART. 18 APPLICABLE LAW AND COMPETENT COURT
These Terms and Conditions are entirely governed by Italian law. Any dispute
that may arise about the validity, interpretation, execution, and termination
between the contracts entered into online by the Consumer Customer with the
Seller shall be the exclusive jurisdiction of the Court of the judge of the
place of residence of the Consumer (so-called consumer forum).
ART. 19 RESOLUTION OF DISPUTES
According to Article 49 paragraph 1 letter V of D. Decree no. 206/2005
(Consumer Code) the Customer Consumer may make use of the procedure of Joint
Conciliation. According to art. 14 of Regulation 524/2013, in the event of a
dispute, the Consumer-Client may complain to the ODR platform of the European
Union. For further information contact the Seller.
ART. 20 COMMUNICATIONS
For further information of any kind, it is possible to contact the Seller by
e-mail at the following address: firstname.lastname@example.org.
According to art. 1341 and 1342 c.c., the Customer declares to have carefully
read and expressly accept all the clauses of these Terms and Conditions of Sale and in particular those of articles 6, 8, 10, 11, 12, 13, and 15.
ARTICLE 21 ANTI-SPAM POLICY
Anti-Spam Policy In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages typically sent for a commercial purpose. We provide a facility that enables users to send email messages / private messages to others. Users must not use this facility to send unsolicited, bulk, or indiscriminate messages, whether or not for commercial purposes.
Receipt of unwanted messages from our company: In the unlikely event that you receive any
message from us or sent using our systems that may be considered to be spam, please contact us by using the details below and the matter will be investigated.